Sunday, December 17, 2017
en-USde-DEit-ITnl-NLar-JOro-ROru-RU

Case Studies

Minimize
AFG



Project Indicators

  • Balanced Scorecard and Project-Portfolio Management
  • 280 Users STRATandGO Business Scorecard
  • 25 reports types
  • 120 days implementation for all 3 phases
 

Leading construction materials Group
With the opening of a coppersmith in the year 1874, F. J. Forster laid the foundation for AFG Arbonia-Forster-Holding AG, the international, technological leader in construction materials and machinery of today. AFG produces convincing and innovative solutions and services in its five business units of Windows, Doors, Heating, Air-Conditioning and Ventilation Technology, Sanitary Equipment, Profile Systems and Surface Technology. AFG is quoted on the Swiss Exchange (SIX), has its headquarters in Arbon (Switzerland), and is a market leader in its domestic markets of Switzerland and Germany.

Customer requirements to the software

  • Software must cover two areas: Management Performance Reporting and Project Portfolio Management
  • Project implementation in three phases (phase 1 Reporting, phase 2 project controlling, phase 3 project portfolio management)
  • Heterogeneous group with different IT-environments, about 40 organizational structure levels and several currencies.
  • 280 Users must have concurrent access via Web
  • Automatic currency conversion for reporting and projects
  • Transactional data from Hyperion, manual input as well as automatic calculations / aggregations in STRATandGO
  • Multilevel approval process of manual inputs for the reporting part
  • Several automatically created print-booklets
  • Multilevel project approval process with automatic mailing-functions (for example request for commenting new projects)
  • Different approval processes depending type and size of project

Main customer benefits

  • Remarkable increase of data quality
  • Shortened reporting cycles
  • Controllers can do their real job instead of being busy with Excel-sheets
  • More time left for definition and implementation of measures
  • Increased overall quality of reporting
AlpTransit Gotthard AG


 

Project Indicators

  • Project management for all management levels
  • Client and Web-User
  • Data input mainly form GRANID
  • Database: SQL Server
  • 40 days Implementation and configuration
  • BSC for combined reporting of organizational and project views
 

Future oriented flatroad railway through the Swiss alps
AlpTransit Gotthard AG was founded on May 12, 1998 and acts as constructor of the News Railroad Alp Transit thru the
Gotthard mountain, including base tunnels Gotthard, Zimmerberg and Ceneri.
The worlds longest tunnel of 57 kilometres will be put into operation starting end of 2016.


Customer requirements to the software

  • Consistency of the target cascading over complex organizational and project structures
  • Automatic consolidation over several organizational units
  • Flexible and extensive reporting with many various graphical views, detail reports and future trend calculations
  • Semi-automatic, fully automatic and manual data input                                                                                                       

Main customer benefits

  • Improvement in costs and schedule control thru informative and meaningful reporting and graphical views
  • Extremely up-to date information for all management levels
CSS




Project Indicators

  • 100 User STRATandGO Business Scorecard
  • 300 User STRATandGO Business Analyzer
  • 20 Administrators
  • 1 Top-Scorecard; 1 BSC Core area „Performance“
  • Analyse-Portal
  • Database: Oracle
  • Data distribution: Citrix
  • 100 days implementation/configuration
 

CSS Group is the number 2 health insurance company in Switzerland, having 1.66 million insured persons and looking back to a 110 years of history. Together with its affiliated companies, CSS is the leading family insurance company in Switzerland. Within a massive crowding out in health insurance, CSS has implemented Balanced Scorecard System in order to guarantee a consistent management system within the strategy period.

Customer requirements to the Software: 

  • Pyramid principle: all condensed information out of one single system
  • Centralized management tool (BSC) with specific views via authorization concept (board, Management, Group management)
  • Group areas manage their own targets derived from the Top Scorecard, including qualitative traffic lights for measure control
  • High flexibility in data analysis and reporting of important company wide KPI’s in exchange of static Excel reports
  • Managers should work online instead of using printouts and other reporting systems
  • Intuitive software solution

Main customer benefits:

  • Restricted views onto single areas have been replaced by a holistic view (strategic direction of impact)
  • Fast creation of scorecards by using templates out of a pool of strategic targets and KPI‘s
  • Fast and efficient creation and adaption of top management dashboards (Lead Measures)
  • Anchoring of a permanent und focused strategy dialogue

Perspective

  • Extension of the reporting to other business units (IT-dashboard, HR-dashboard)
  • Continuous improvement and extension of existing reports
  • Implementation of STRATandGO Web-Services
EAD
 

Project Indicators

  • 3 Administrators
  • 10 Viewers
  • 25 Editors
  • Database: MS SQL Server 2012
  • Structure Nodes: 44
  • KPIs: 1.200
  • Implementation: Base 60 days
  • Refresh 60 days (continuous enhancements)
   

environment agency - Abu dhabi
Established in 1996, the Environment Agency – Abu Dhabi (EAD) is committed to protecting and enhancing air quality, groundwater as well as the biodiversity of our desert and marine ecosystem. By partnering with other government entities, the private sector, NGOs and global environmental agencies, we embrace international best practice, innovation and hard work to institute effective policy measures. We seek to raise environmental awareness, facilitate sustainable development and ensure environmental issues remain one of the top priorities of our national agenda.

 

Customer requirements to the software

  • Integrated environmental framework with: vision, mission, priorities areas, priorities, strategic objectives, strategic outcomes, strategic initiatives, measures (KPIs/metrics)
  • Data entry for the current actual / target values together with EAD’s 5-year strategic entity plan
  • Flexible system that allow: to build the environmental framework, to build the planning processes, to design reports and printable output according their needs

Main customer benefits

  • Support of the complete environmental framework
  • Quality printing over the web
  • Save data entry over the web with all the downstream processes  
  • Automatic calculation of the KPIs through the metrics and the aggregation of the KPI values through the whole structure.
  • Compilations of several comments and explanation

Role of PROCOS

  • Implementation and configuration of the entire system solution
  • Data import and export from/to HP Project Management (Oracle database)
  • Implementing authorization concept
  • Key user training
  • Reliable support ticketing system and remote connection over VPN
  • Onsite for 1 to 3 weeks
EMSCHERGENOSSENSCHAFT (EG) and LIPPEVERBAND (LV)


  Project Indicators
  • 20 User SBS / Web version
  • 25 days implementation
  • Continuous enhancements
  • Database: MS SQL-Server

EMSCHERGENOSSENSCHAFT (EG) and LIPPEVERBAND (LV) have been concentrating their competencies for more than 85 years and they are the biggest waste water disposal organization and operator of purification plants in Germany. Emscher and Lippe do have a common target. This is to offer ecological, technical and creative convincing solutions. This includes multifaceted functions as for example wastewater treatment, maintenance of waters, near to nature rearrangement of open wastewater channels and protection against floodwater. 

 

Customer requirements to the Software:

  • Uniform BSC-System to replace many Excel-Sheets
  • Collecting of plan-/actual-values as well as threshold values for traffic light calculations
  • Compilation of several comments and explanations
  • Input of measures and risks for several organizational levels
  • Automatic creation of Top-, Business Unit- and Department-Dashboards
  • Multilevel approval process
  • Graphical editing of Scorecards, KPI-detail reports
  • Automatic generation of PDF-reports
  • Flexible realization of customer requirements

Main customer benefits:

  • Considerable reduction of data collection and therefore remarkable speeding up of the entire process for planning and clearance for over 100 organizational units
  • Extensive printed reports (booklets) at „the push of a button"
  • Unified dashboards with extensive detail information for all business units, departments and top-management Levels

PROCOS`s contribution:

  • Configuration, implementation and continuous support

 

Guangzhou Mobile



 

Project Indicators

  • 21 scorecards: 1 Top-level, 16 departmental, 4 branch-office
  • 20 KPI per scorecard, in total around 300 KPIs
  • Multidimensional indicator analysis
  • Database Server: SQL Server
  • 40 Days Implementation
 

Guangzhou Mobile

The leading Telecom operation service provider of Guangdong province, also the nationwide largest China Mobile organization.
Capability of 30 million users, and approximately 28 million members.

The client's needs:

  • Communication and Collaboration
  • Scalability
    - Possibility to add more and more users to share the information
    - Automatic data integration (instead of manual input in Excel mode) -> decrease maintenance cost
  • Database analyses
    - OLAP analyses (Multidimensional indicator analysis: district, product, time, etc.)
    - Trend and Statistic analyses
    - Graphical visualization of KPIs
  • Database integration
    - Database from different applications
    - Database visualization with attractive user-interface
    - Database updated according to the business developing
  • Performance supervision
  • Realization of specific client requests

Implementation by FirstEPM (China):

  • Test installation and prototyping
  • Client and Web user login interface
  • Support in the creation and presentation of the Scorecards
  • Data security for more than 300 user
IKK gesund plus



  Project Indicators
  • 13 Scorecards
  • 30 User SBS / eSBS
  • 18 Days implementation
  • Database: MS SQL Server
  • Next steps: Adaptation of Scorecards to the new merged
    organization, integration of strategy maps
 

"Healthcare is our craft, Service is our strength"

  • Family-friendly and competent care for 210,000 insured individuals and over 33,000 employers covering Sachsen-Anhalt and beyond.
  • On 1 February 2004, merged with IKK Bremen/Bremerhaven to become "IK Healthcare".

The client's needs:
  • Provide a uniform software used by all
  • Document
  • Visualize and communicate
  • Facilitate management of information and communication
  • Centralize/channel information

Implementation by PROCOS Germany:
  • Test installation and prototyping SBS
  • Training of key users in use of application
  • Support in design and presentation of Scorecards
  • Support in creation of indicator and initiative cockpits
Instituto Europeo di Oncologia



  Project Indicators
  • 1 Institute Scorecard + 25 Department Scorecard
  • 30 SBS users, via web
  • 1 system administrator
  • 25 implementation days
  • Database: Oracle
  • Next steps: Extend to administration and research BU + automatic data feed 90%

 

 

     

The European Institute for Oncology:

Private, non-profit institute established in 1996 combining clinical, research and training activities with 1,050 employees,
226 beds and 20,000 recoveries per year.

The client's needs:

  • Define, monitor and operationalize strategic objectives
  • Create consensus and communicate the strategy to the whole organization
  • Provide non-financial 'early-warning' signals to managers
  • Integrate BSC with other projects: JCI and Job Family.

The STRATandGO™ Balanced Scorecard solution

  • Realization of top-level Scorecard and 25 department scorecards
  • Creation of Cause-Effect/Strategy Map diagrams visualizing the relationship between strategy and operational objctives.
  • Creation of successive levels of 'drill-down' and identity cards for all indicators
  • Installation on the IEP intranet, accessible via web
  • Automatic feed for 30% of indicators (target: 90%)
  • Training for system administrator and key users
  • Support in creation Oracle Database

 

Ivoclar Vivadent
 

Project Indicators

  • 20 User STRATandGO Business Planner
  • 1 User Criteria manager
  • 1 User DIMEX
  • 25 days implementation
  • 2 consulting and implementation of data transfers
  • Continuous support during planning period upon request
  • Database: MS SQL-Server
   

It all started with the production of artificial ceramic teeth.
Today, Ivoclar Vivadent is a global company offering a comprehensive range of innovative products and systems for dentists and dental technicians.
What began in Zurich in 1923 with the production of artificial teeth has evolved into a leading international dental company with a comprehensive product and system range for dentists and dental technicians. Headquartered in Schaan, Principality of Liechtenstein, Ivoclar Vivadent AG has been a privately owned company since its inception. Products are shipped from here to 120 countries worldwide. As a global player, Ivoclar Vivadent has its own subsidiaries and marketing offices in 23 countries and with more than 3000 employees throughout the world.

 

Customer requirements to the software

  • Creation of a company wide, consistent data basis for the entire budgeting process
  • Reduce the time for planning process
  • Flexibility in design of planning processes
  • Integration of several data sources (ERP, Datawarehouse, HR-system etc.)
  • Taking in consideration of several country currencies, consolidation in Swiss Francs and US dollars
  • Distinctive authorization concept

Main customer benefits

  • Remarkable reduction of data sets for planning and budgeting
  • Multidimensional budgets  speed up the planning process and create higher transparency
  • Consolidated view in Swiss Francs and US Dollar available at any time
  • Optimization of the planning process by clear segregation of duties and shortening of process steps

Role of PROCOS

  • Implementation and configuration of the entire planning as well as support in data import export
Kabel Deutschland

 

Project Indicators

  • German wide implementation for planning, analysis and objective agreement
  • structured Management-, Sales- and objective oriented reporting
  • Top-Down and Bottom-Up-Planning
  • Database: Oracle
  • 70 days consulting and implementing  (3 modules, Business Scorecard, Planner, Analyzer)
   

The leading Wire company in Germany
With over 10 million connected households in 13 federal states Kabel Deutschland (KDG) is the leading cable network company in Germany. KDG is responsible for the commercialization of cable junctions, the installation and operation of modern in house nets as well as the complete service around cable junctions.

 

Customer requirements to the software:

  • Implementation of a Sales Compensation system for the division Business Customers/housing industry: Unified system for multidimensional Planning, multidimensional sales analysis and analysis of target achieving for top management, sales- and other central departments
  • Improvement and transparency of the planning processes

Main customer benefits:

  • Unified data base for the entire group for actual-, plan- and target  reporting for sales- and customer- structures
  • Remarkable reduction of time used during several planning steps
  • Transparency and common understanding of sales- and target setting processes
  • Clearly arranged and intuitive planning and analysis for a big number of criterias
mhplus BKK


 

Project Indicators

  • 27 Scorecards
  • 30 User STRATandGO Business Scorecard
  • Database: SQL Server
  • 10 days consulting / implementation
  • Target mapping, risk mapping, top management reporting
   

„Our thinking is entrepreneurial and our acting is solidary – for the collective good in health – the fundamental thing“
A company health insurance fund (BKK), founded 1952 from one of the most famous German subcontractor of the automotive industry MANN+HUMMEL GmbH, headquartered in Ludwigsburg. After several mergers since 1999 we are a health insurance with nearly 500’000 insured persons and present in nearly all federal states of Germany.

Customer requirements to the software:

  • Must cover several reporting types for strategy reporting, risk reporting
  • Must be connected to company data warehouse
  • Simple configuration must be possible
  • Automatically calculation of Key Performance Indicators 
  • Several detail reports must be possible
  • Simple configuration of reports and data versioning
  • CITRIX- and Web ability  

PROCOS`s contribution:

  • Test installation and Prototyping
  • Professional support for Balanced Scorecard design
  • Conceptual design of KPI- and Measure - Dashboards
OCCAR



 

Project Indicators

  • 20 concurrent User SBS, DIMEX
  • More than 10 cockpits developed and deployed at corporate level and across 10 divisions,
  • More than 30 transfer routines developed and in use,
  • User Administration: Active Directory,
  • Database: MS SQL.
     

OCCAR – the European organisation for joint armament cooperation

OCCAR was established to be a centre of excellence in the management of European armament programmes. It manages currently 7 programmes on behalf of 12 nations (participation of these nations varying from one programme to another). With 220 staff members spread on 4 sites in Germany, France and Italy, this international organisation manages an annual budget of more than 3 Billions Euros. The OCCAR performance management system was developed in the 2004/2005 period using the STRATandGO™ software version 6.6. STRATandGO™ was selected after an extensive assessment of the existing market offer.

The client's needs:

  • a system of scorecards for strategic management: strategic map, KPIs (Key Performance Indicators) and strategic initiatives;
  • the management of all quality measurements of the organisation: process model and associated PQIs (Process Quality Indicators);
  • a strong linkage between strategic management and operational management through the establishment of management subcockpits;
  • a flexibility in the design of the performance management system;
  • a logical navigation and attractive user-interface;
  • a web-based client;
  • the ability to import data from heterogeneous and unstructured data sources (eg excel files).

The main benefit:

  • An unsurpassed flexibility and tremendous capabilities in the design of dashboards/cockpits
  • OCCAR is certified ISO 9001 in its area of business and considered now by many actors of the European defence sector as a centre of excellence and natural choice for the management of European armament collaborative programmes. The deployment and use of the STRATandGO™ software has certainly been a key enabler of this success.

„The costs relating to its procurement, configuration, deployment and continuous support were also very attractive. But more than the software characteristics and costs, the decisive advantage of Procos lies in its team: its professionalism, customer focus, flexibility and kindness are outstanding. … We are now migrating to the version 7.5 of the software having even more outstanding features: its flexible but yet rigorous concept allows the fulfilment of nearly every Performance Management and Business Intelligence requirements.“
(Regis Gautreau, OCCAR-EA Business Planning Section Leader)

Copyright 2011 by PROCOS Professional Controlling Systems AG