Sunday, December 17, 2017
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Support

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The technical support is offered to all customers with a valid maintenance contract. All STRATandGO™ applications are attended by the PROCOS customer support.

  • Helpdesk with problem ticket system and knowledge database (located in the customer area after a login to this web site)
  • Remote support (via NetViewer or any customer individual remote connection type)
  • Mailing via the customer support email address
  • Phone calls directly with the customer support

The Customer Support Hotline is available from Monday to Friday, 8.00 am - 5 pm. (Standard Time Zone: UTC/GMT +1 hour).

Inquiries with business and operational focus are managed by the consultants in the
particular 
subsidiary directly in contact with the customer.

Helpdesk login

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This password protected area is for registered customers only. You can’t create an account. It will be provided by PROCOS Professional Controlling Systems AG after the product purchase.



Forgot Password ?


TeamViewer - Quick Support

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TeamViewer - Meeting

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