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Key Project Data |
- 1 Top-Scorecard, 11 Area Scorecards, 1 Process Scorecard
- 300 User SBS, 5 Key Users
- 2 Administrators
- 15 Days Implementation
- Database: DB2 on HOST
- Next steps: Multidimensional indicator analysis using SBA and DPReporter;
Integration with goal definition process
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Techniker Krankenkasse 2003:
About 3.5 million members, about 5.4 million insured individuals, and 207 locations nationwide with approximately 9,200 employees. Capital of Euro 13.4bn.
The client's needs:
- Flexibility in design of BSC system
- Logical navigation and attracitve user-interface
- Implementable in planningsprocess
- Easy user administration and connection to mail system for commenting on target achievement
- Web-based, graphical visualization, including traffic lights
- Flexible realization of specific client requests
Implementation by PROCOS Germany:
- Test installation and prototyping SBS
- Population of DB2 using existing HOST system
- Key user training according to the "train the trainer" philosophy
- Support in the creation and presentation of the Scorecards
- Simulation for future product development
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